Help centre

Questions, answered clearly.

These answers describe the product experience in this frontend prototype. Live policies can be connected later.

How does scrap pickup work?

Choose the materials, select a convenient time and our verified pickup partner will visit your location.

How are scrap rates calculated?

Our displayed rates are indicative. The final total depends on digital weight and material quality at pickup.

Is weighing transparent?

Yes. Your material is weighed in front of you and recorded in your digital receipt.

Do you collect from businesses?

Yes. We support recurring, bulk and documentation-led collections for commercial customers.

How do I receive payment?

You can choose a digital payment method after weighing. A receipt is shown in your pickup history.

Can I cancel a pickup?

You can cancel from your pickup page before an agent is on the way.